Meetings & Social Events FAQ

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How do I schedule a tour?
What is included with each reservation?
Is the venue handicapped accessible?
What audio-visual equipment do you provide?
Can I bring in my own food/use the kitchen?
Can I bring my own alcohol or beverages?
What is the service fee?
Are there nearby hotels & restaurants?


How Do I Schedule A Tour?

We’d love to show you around and discuss the details of your event. You can contact Jill Jones, Event Administrator, by filling out our Get a Quote form or by emailing her directly at jjones@aladdinshrine.org. Tours are scheduled by appointment during business hours from 8:30 am to 2:00 pm, Monday through Friday, or by appointment in the afternoon or on the weekends. Tour availability times also depend on already scheduled events that may be occurring at our venue.


What is Included with Each Reservation?

All meetings and corporate events include: tables and chairs and their setup and teardown, up to 2 easels, free parking, and free WiFi. A podium, projectors and projection screens, microphones, and a 70-volt surround sound system can also be rented on request.

All social events include: tables and chairs and their setup and teardown, up to 2 easels, free parking, and free WiFi. If renting the Grand Ballroom, you also get a 24′ x 24′ dance floor, elevated stage, chandelier, LED splash lighting (in your choice of color), and fairy-lit ceiling draping.


Is the Venue Handicapped Accessible?

Yes! We are completely ADA certified, and everything is easily located on one level.


What Audiovisual Equipment Do You Provide?

Our Grand Ballroom is equipped with free WiFi, dual drop-down screens, built-in projectors, surround sound, and hook-ups for a laptop or iPod/MP3 player. We also have microphones (wired, wireless or lapel).

Our Aladdin Room is equipped with free WiFi, a large drop-down screen, portable projector, four wall-mounted HDTVs, and microphones.

Our Oasis Room is equipped with free WiFi and wall-mounted HDTVs throughout.


Can I Bring In My Own Food or Use the Kitchen?

All food must be provided by one of the following:

  • one of our recommended caterers
  • a licensed caterer of your choosing that isn’t on our list
  • an established and fully licensed restaurant
  • or an established and fully licensed grocery store or bakery

If using a caterer not on our list, you must provide us with the catering license of that caterer at least 72 hours in advance of your event.

If using an established restaurant, bakery, or grocery store, their good standing status must be verifiable by Franklin County Public Health.

If you are bringing in buffet food yourself from an established restaurant or grocery store, or if a restaurant is dropping off your food and then leaving, you will NOT have access to the catering kitchen other than for the temporary storage of food in the refrigerator. NO ONE is permitted to cook, reheat, or prep in the kitchen without Food Handler Certification, Person-in-Charge Certification, or Kitchen Manager Certification. The certificate of each person working in the kitchen must be provided to us before the kitchen can be opened.

We DO NOT allow food to be brought in that has been prepared in a home kitchen. Unfortunately, that means no home-cooked potlucks, no home-baked cookies, etc. We do understand that homemade food is a great way to offset costs (not to mention that it is really delicious!), but due to liability concerns, our insurance policy won’t let us allow it.


Can I Bring My Own Alcohol or Beverages?

No (but see the “however” below). The Aladdin Event Center holds a liquor license, so all alcohol, canned or bottled sodas, and bottled water must be purchased through Aladdin. All alcohol must be served by Aladdin bartenders.

If your event will not be serving alcohol and you do not wish to have bar service, canned sodas and bottled water can be purchased through us and placed in self-serve coolers for your event.

HOWEVER, you or your caterer may provide non-alcoholic beverages that are served in drink dispensers, including coffee, lemonade, iced tea, ice water, etc. Your caterer may also provide water glasses filled with water at each place setting for a plated dinner. No caterer may provide alcoholic beverages of any sort, whether in a dispenser or not.

Please note: Your guests must be able to show valid ID as proof of age 21 in order to be served alcoholic beverages.


What is the Service Fee?

There is a service fee of 25% of the venue rental fee applied to the final event balance. This fee covers all associated labor, such as floorplan creation, security personnel, use of our catering kitchen facilities, trash removal, and after-event cleaning crew.


Are There Hotels & Restaurants Close By?

There are plenty of hotels, restaurants, and entertainment nearby.